Επιλογή Σελίδας

English for Telephoning

Author : hello@varnakioti.gr
Εταιρία:Varnakioti Online

Περιγραφή

An ideal quick course for anyone who needs to make effective telephone calls in a business context.

  • UNIT 1: Shall I put you through?

Telephoning basics: Identifying yourself, Getting through – Making excuses – Dealing with communication problems

  • UNIT 2: “Could you spell that for me?”

Exchanging and checking information – Spelling over the phone – Saying email addresses

  • UNIT 3: “Let me get back to you on that.”

Voicemail greetings – Leaving and taking messages – Prepositions

  • UNIT 4: “When would suit you?”

Making and confirming arrangements – Saying times and dates – More prepositions – Mobile phone calls

  • UNIT 5: “I’m very sorry about that.”

Making and dealing with complaints – A technical support hotline – Tips for telephone customer care

  • UNIT 6: “How does that sound?”

Making and reacting to proposals – Reaching agreements

 

Duration: Mini Course (12 hrs)

Lesson Type: Group Lesson (3-5 persons)

Level: B1+ – C1

Starting Period: December 8th 2021

Time: 18.00 – 19.45

Fee (Group Lesson): 150 €

(Teaching material included)

Επιπλέον πληροφορίες

Level

B1, B2, C1

Lesson Type

Group Lesson (3-5 persons)

Duration

Starting Period

December 8th 2021

Time

18.00 – 19.45

Free / Paid

Price

150 €

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